FAQ: Grooming

Best Friends grooms all breeds of dogs and cats. We have trained groomers who specialize in breed-specific cuts.

Our grooming rates vary depending on the breed & size of your pet and the type of services you choose. Find a location near you and call them directly to learn more about pricing related to you pet. Though we do have grooming pricing guidelines on our website, calling the center directly and discussing your pet’s needs with a member of our professional grooming staff is the best way to obtain a quote.

Our grooming staff are experts and can customize your grooming appointment to your needs. Some of the common add-ons can be found on our grooming page. If you don’t see what you are looking for let us know and we might be able to help!

You can make a reservation for our boarding, grooming, or day camp services in three ways: 1) online through our reservations site, by downloading our mobile app, or by calling one of our centers directly.

For anxious pets, we suggest trying Honest Paws CBD Calm products, sold at all Best Friends locations.

You can try the products, prior to the groom, to see its affect on your pet and determine if it would be helpful to ease their grooming anxiety. Read more about Dog Anxiety in this helpful article.

We do not take any pets that are visibly sedated.

A shedicure is an extra solution to remove additional undercoat. During the bathing process we use a special de-shedding shampoo and once the coat is completely dried and combed out, we use a furminator. It is different from brushing or combing because this process will remove MORE loose undercoat with a noticeable difference. Learn more about our grooming services, including the Shedicure, in this helpful article.

We provide a variety of different shampoos/conditioner to accommodate your pet’s skin type. Also we can use a vet-prescribe shampoo that you provide, for no additional charge. Feel free to take advantage of our complementary grooming consultation to discuss your pet’s sensitive skin or other skin issues with our expert groomers. They can make recommendations and ensure your experience (and your pet’s experience) is top-notch!

We have a policy against the use of heated drying cages in our grooming salons.

Our Grooming Associates are trained to hand-dry pets after they have been bathed. The process involves brushing out the coat to remove shedding hair, while blowing it dry. The use equipment similar to, although larger than, the hair dryer you might use at home. When your pet’s coat is almost completely dry, they are put into a holding compartment to rest. A high volume of ambient, room-temperature air is circulated in that compartment. We NEVER add heat to the circulating air.

In addition, we are continually evaluating and upgrading the equipment at each of our facilities to ensure that all Best Friends salons are in compliance with our strict corporate standards.

The health, safety and comfort of all of the pets in our care is of primary importance to us. We have established our grooming policies, selected the equipment we use, and trained our staff with those requirements in mind.

Best Friend’s professional stylists will not tranquilize a pet in order to groom. Our stylists and groom techs are well trained to handle nervous pets, and treat every pet with tender loving care. If a pet is too agitated to be safely bathed or groomed, our staff will not attempt to force the service on the pet.

For anxious pets, we also suggest trying Honest Paws CBD Calm products, sold at all Best Friends locations. You can try the products, prior to the groom, to see its affect on your pet and determine if it would be helpful to ease their grooming anxiety.

We often run promotions to help you save on grooming. All of our promotions can be found on the Events & Promos section of our website. Also, if your pet is using our grooming services for the first time, then you are eligible for our New Pets offer grooming offer. The best way to receive discounts, learn about exciting things happening at your center, and be invited to special events is to join our email list.