FAQ Categories
Canine Crew / Day Camp
“Play & Stay” is our add-on for group play when your pet is with us for daycare and overnight boarding. Our Canine Crew/Day Camp Program is our group play for our locals only and requires an interview.
Yes, we do offer doggy day camp as part of a membership program called Canine Crew. Please see the Canine Crew section for more details.
With safety as our #1 priority, we do have a screening process for day camp dogs to ensure that they are a fit for a group play setting. Our screening process is done in the form of an interview with you and your dog. The interview consists of us meeting you and your pup, answering some basic questions on your pup, and engaging him/her with some one-on-one time with one of our trained counselors. If all boxes are checked, the next step is to set your pup up with an introduction day to see how the pack responds to your pup and how he/she interacts with them. Learn more about the interview process on our Interview Page.
Yes, we have webcams available at our centers so you can watch your dog play throughout the day. Find a location near you and then click on the “View Petcams” button to take a peek.
As long as it’s weather appropriate we allow outdoor access to our Canine Crew pups.
You can make a reservation for our boarding, grooming, or day camp services in three ways: 1) online through our reservations site, by downloading our mobile app, or by calling one of our centers directly.
Our day camp program is a membership program designed to meet the needs of our pet parents. You can opt for a monthly membership of 6, 12, or unlimited days of camp each month. Your monthly fee will be automatically deducted from your account each month. Visit our pricing page for the cost of membership at your location.
Our Canine Crew program is a membership program designed to meet the needs of our pet parents. You can opt for a monthly membership of 6, 12, or unlimited days of camp each month. Read more about it on our day camp page.
We often run promotions to help you save on Canine Crew. All of our promotions can be found on the Events & Promos section of our website. Also, if your pet is using Canine Crew for the first time, then you are eligible for our First Day Free on-going offer for new pets. The best way to receive discounts, learn about exciting things happening at your center, and be invited to special events is to join our email list.
All of our up-to-date requirements are held on our Vaccines and Health Requirements pageon our site. If your pet is in need of a vaccination, we are partnered with VIP Petcare in many of our locations where we offer a full array of vaccinations and wellness services to our clients. These clinics are convenient, staffed by a licensed veterinarian, cost-effective, and there is not an exam fee. Visit our Vet Care page to learn more about these vaccination services.
All dogs attending our Canine Crew need to be spayed and neutered to attend group play.
We have special parties at all of our centers during Canine Crew. They typically occur on a monthly basis and are themed with fun photos, treats, and exciting activities. You can see our upcoming parties on our Events & Promos page.
No, we do not feed your pup during camp hours.
Our Disney location picks up from Disney’s Fort Wilderness Resort and Campground, Disney’s Art of Animation, Disney’s Port Orleans Riverside and Disney’s Yacht Club. Learn more about Disney’s transport service here.
