FAQ: Company Info

Best Friends has been providing top-notch pet care facilities since 1995 and have centers located across the country. We continue to improve and expand our offerings to better meet the needs of our clients (both human and furry). Learn more here.

We offer boarding, day camp, and grooming services at all of our Best Friends Pet Hotel locations. At select locations we provide training and veterinary care. Find your local centerto learn more about their specific offerings.

We have more than 40 locations across the nation and are growing! To find a location near you, visit the location section of our site.

Our hours vary based on the location. To find out the hours, at a center near you, visit our location page and click on the location closest to you.

If you have questions about an upcoming reservation or related to a specific center, it is best to contact our center directly through our “Contact Us” form. These are emailed directly to the management, in the center, and they can assist. If you need to reach someone in our Corporate Office for something else, you can email them here. We will get back to you within 48 hours.

Best Friends does not franchise. We are a Employee Majority Owned company, and we fully own and operate all of our locations. All of our full-time eligible team members are also employee owners. As such, we all invested in Best Friends and care for your pets as though they are family. Learn more about us.

We are always looking for opportunities to bring Best Friends to more pet owners. Our decision to expand our operations depends on a variety of factors – from locating appropriate real estate to obtaining planning and zoning approvals to managing the construction process. Check out our locations here.

We are always looking for opportunities to bring Best Friends to more pet owners and would certainly consider your business. Visit our Selling Your Business page to learn more about this process. Fill out the form at the end of the page and we will be in touch with you.